We are seeking a motivated and friendly Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients through various channels of communication. You will also be responsible for resolving customer issues and concerns in a timely and efficient manner.
Responsibilities:
- Providing friendly and professional customer service through various channels, including phone, email, and chat.
- Assisting customers with inquiries, requests, and complaints and escalating issues as necessary.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with other team members to resolve customer issues and concerns.
- Identifying and communicating customer needs and feedback to relevant teams.
Requirements:
- High school diploma or equivalent.
- Previous experience in customer service or related field preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving skills and ability to work under pressure.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work flexible hours and weekends as needed.
Perks:
- Company-provided laptop for work.
- Fresher's are welcome to apply.
- Work from home option.
How to Apply:
Step 1: Click the below link and like our LinkedIn page to stay informed about future happenings: https://www.linkedin.com/company/jensen-kobain-solutions/ (Or copy paste the link if not working).
Step 2: Share your CV at chetan@jensenkobain.com.
Step 3: Our team will reach out to you for a telephonic interview.
Note: Kindly follow all 3 steps for successfully applying with us.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹30,914.18 - ₹40,526.45 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Night shift
- UK shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- CSS: 1 year (Preferred)
- total work: 1 year (Preferred)
- Design: 1 year (Preferred)
*Speak with the employer* +91 7069086777
Job Types: Full-time, Part-time, Regular / Permanent, Fresher, Internship, Contractual / Temporary, Freelance
Contract length: 365 days
Part-time hours: 36 per week
Salary: ₹30,842.23 - ₹40,221.65 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Speak with the employer
+91 7069086777
