Westerra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Gold Certified Canada’s Best Managed Company, and one of BC’s Top Employers.
The Receptionist will work with the administrative team to support daily activities, provide exceptional customer communications and positively promote our employer brand.
Key Responsibilities:
Professional communication via phone, email and in person with customers/vendors.$ads={1}
Responsible for cash balancing, daily cash reports (debit/credit), daily cash deposits and data entry.- Keeps front area and coffee area tidy.
- Order coffee and office supplies.
- Accept other responsibilities as required to support the company’s business needs.
- Ensure high levels of customer satisfaction;
- Problem solving in a variety of circumstances;
Depending on location, this may include:
- Ensure trans logs copies are kept at desk (for picking up new machine or attachment).
- Takes deposits on machinery or attachments.
- Ensure a cheque scanner is available for cheque deposits.
- Review aging PO list.
- Reviews extra translogs periodically to ensure there are no duplicates from sales.
- Makes stock tags and sticker items, as applicable.
- Emails sales coordinators to advise when new equipment arrives.
- Provide back-up support to the Training Coordinator or Parts Administration, as applicable.
Required Knowledge, Skills and Abilities:
- Excellent attention to detail and a positive attitude, with good interpersonal skills.
- Excellent general computer skills and experience with Microsoft Office applications (Outlook, Word, Excel).
- Superb customer service skills and strong organizational skills.
- Good data entry and data management.
- Ability to work in a group environment.
- Background in basic accounting is an asset.
- Ability to learn and adapt to multiple data, information, and lookup systems.
- High school diploma.
- Previous employment in a similar role.
Who We Are: Our people are at the core of what we do. We take the time to hire the right people who share our 5 core values, train them, coach them, and reward them for their successes.
- Build Trust – Build trust with others and & each other.
- Be a Team Player – Commit to working together to win.
- Be Customer Focused – “Wow” customers so they become “Raving Fans”.
- Support Community – Care for our people, our community, and the planet.
- Deliver Results – Know what you need to do and get it done.
Due to the volume of applicants, only those candidates shortlisted will be contacted. Thank you for exploring career opportunities with Westerra Equipment.
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