Dispatcher/Customer Service [Pakistan]


 

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Responsibility:

  • Scheduling drivers to make freight deliveries or collect shipments and packages.
  • Excellent speaking skills in English
  • Communicating with customers about freight details, delivery or pickup times, and special handling requests.
  • Planning pre-determined routes and accommodating route changes as needed.
  • Preparing dispatch documents, as well as generating freight bills and invoices.
  • Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
  • Keeping track of transportation regulations and laws to ensure that truck drivers comply.
  • Reviewing drivers’ logs, including dispatched calls and arrival times.
  • Monitoring truck repairs and maintenance schedules.
  • Logging customer shipping schedules and complaints.

Requirement:

Responsibility:

  • Scheduling drivers to make freight deliveries or collect shipments and packages.
  • Excellent speaking skills in English
  • Communicating with customers about freight details, delivery or pickup times, and special handling requests.
  • Planning pre-determined routes and accommodating route changes as needed.
  • Preparing dispatch documents, as well as generating freight bills and invoices.
  • Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
  • Keeping track of transportation regulations and laws to ensure that truck drivers comply.
  • Reviewing drivers’ logs, including dispatched calls and arrival times.
  • Monitoring truck repairs and maintenance schedules.
  • Logging customer shipping schedules and complaints.

Requirement:

  • Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
  • Excellent English Communication Skills
  • Must be familar with computer with different tools MS Office etc.
  • Extensive experience in customer services, as well as generating freight bills and invoices.
  • Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
  • Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
  • Knowledge of applicable transportation regulations and laws.
  • Excellent organizational, communication, and time management skills.
  • Have an experience on multiple platforms similar to amazon, DAT, Haulage Exchange, 123 Load board etc.
  • Excellent communication skills in English language.
  • Preferred Computer Graduate Extensive experience in customer services, as well as generating freight bills and invoices.
  • Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
  • Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
  • Knowledge of applicable transportation regulations and laws.
  • Excellent organizational, communication, and time management skills.
  • Have an experience on multiple platforms similar to amazon, DAT, Haulage Exchange, 123 Load board etc.
  • Preferred Computer Graduate

Job Type: Full-time

Salary: Rs30,000.00 - Rs40,000.00 per month

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

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