- Handle day-to-day business cases in the area of sea cargo shipments and delivering of shipments in accordance with the procedures for dispatching and delivering
- Issue and monitor transportation documents, collects documents for dispatching and delivering of shipments
- Organize the admission of the shipments into the customs warehouse, export customs clearance, loading into the vessel and the dispatching of shipments
- Make rate offers to customers and partners
- Interface with customers/agents to take booking; coordinate shipments; troubleshoot issues; and provide updates on service disruptions and etc.
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