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Your day to day:
Provides specific 1st Line technical services, related to the IT systems of Vodafone group telecommunications operators and partners.
Ensures the development, implementation, modification, testing and harmonization of software and hardware solutions of information systems, as well as existing telecom processes and applications in customer networks, in order to meet the quality and response time requirements of projects.
24h/7days monitoring of the Vodafone Germany Network; the working time is 8 hours / day, 5 days / week, in shifts and/or on-call.
With these activities you will have a great impact on our business:
- Performs activities that combine analytical skills with adequate knowledge of software and hardware technology, in order to develop, test and modify computer systems containing telecommunications software applications, mobile and fixed.
- Support for the development and design of customized software solutions, applications in a defined framework and in accordance with the requirements of telecom operators
- Adaptation of software packages using specific machine code programming languages for equipment in order to stabilize customers' telecommunications networks
- Identify faults in GSM, UMTS, LTE, 5G networks and troubleshoot them by modifying or adapting software packages according to a set of technical and design specifications, or sending them to higher technical levels if they are too complex, or the time limit defined for such a troubleshooting, depending on the severity of the project, is in danger of being exceeded
- Emergency remediation by software or hardware reconfiguration of elements in telecom networks by specific telecom programming methods
- Investigating and solving technical problems received from the Customer Operations or Service Desk sub-departments, using programming languages and methods and “software debugging” specific to telecom applications, or sending them to higher technical levels if they have too high complexity, or defined time limit for such a troubleshooting, depending on the severity of the project, it is in danger of being exceeded
With these skills you are a great candidate:
- English written and spoken
- Other languages of wide European circulation - written and spoken, is an advantage;
- Operating systems, databases, computer applications specific to mobile and fixed telecommunications
- Basic technical knowledge in 2G / 3G / 4G / 5G / Networking
- Completed higher education, preferably technical (eg: Electronics and Telecommunications, Automation and Computers, Computer Science, etc.)
Sounds like the perfect job? We’ve got even more to offer:
- Work from Home – hybrid approach
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills : German language courses, etc.
- You get to work with tried and trusted web-technology
- Getting in on the ground floor of a technology changing company
- Flexible Vacation – Take time off when you need it, we trust you
- Special Paternal Program - 4 months of paid paternity leave
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