We are looking for candidates with (Customer Facing) working experience for our (Pioneer bpo account)
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
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● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
What’s in Sapient Global Services?
For regular employees, we offer an industry-leading benefits package that includes:
● Competitive Salary
● Opportunity for rapid career growth for Top Performers
● HMO with 3 free beneficiaries on Day One
● Shift Schedule (Day shift/Mid shift/Night shift)
● Pioneer, Non-voice, and Easy Accounts Available
● Free Coffee and Biscuits in the office
● Retirement/Life Insurance for Qualified Staff
● Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
Job Types: Full-time, Fresh graduate
Salary: Php18,000.00 - Php27,000.00 per month
Benefits:
- Company Christmas gift
- Free parking
- On-site parking
- Opportunities for promotion
- Paid training
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Quarterly bonus